Terms of Service
Last updated: December 4, 2024
1. Acceptance of Terms
By accessing or using TheVPS services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services. The materials contained in this website are protected by applicable copyright and trademark law.
2. Service Description
TheVPS provides Virtual Private Server (VPS) hosting services, including but not limited to:
- Virtual server provisioning and management
- Network connectivity and bandwidth allocation
- Storage solutions (NVMe SSD)
- DDoS protection services
- Technical support and customer service
- Server monitoring and maintenance
3. Account Registration
To use our services, you must:
- Be at least 18 years of age or the legal age of majority in your jurisdiction
- Provide accurate, current, and complete registration information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
4. Payment Terms
All fees are due in advance and are non-refundable except as expressly stated in our refund policy:
- Services are billed on a monthly basis unless otherwise specified
- We accept major credit cards, PayPal, and cryptocurrency payments
- Failure to pay may result in service suspension or termination
- Prices are subject to change with 30 days notice
- 7-day money-back guarantee applies to new accounts only
5. Prohibited Uses
You may not use our services to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Distribute malware, viruses, or malicious code
- Conduct phishing or fraudulent activities
- Send unsolicited bulk emails (spam)
- Host illegal content or engage in illegal activities
- Attack or attempt to compromise other systems
6. Service Level Agreement
We guarantee 99.99% uptime for all services. In the event we fail to meet this commitment, you may be eligible for service credits as outlined in our SLA Agreement. Scheduled maintenance windows are excluded from uptime calculations.
7. Limitation of Liability
TheVPS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.
8. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the services will immediately cease. All provisions which by their nature should survive termination shall survive.
9. Modifications
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
10. Contact Information
If you have any questions about these Terms, please contact us:
Email: [email protected]
Address: 350 Fifth Avenue, New York, NY 10118, USA